Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Processing Times
All orders are processed within 2-4 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
We currently ship nationwide within South Africa.
Delivery Times
Estimated delivery times are:
- Major cities: 5–8 business days
- Regional and remote areas: 8–12 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or high order volumes.
Order Tracking
Once your order has been dispatched, you will receive tracking information via email or SMS where available.
Incorrect Shipping Information
Please ensure that your shipping address is accurate when placing an order. We are not responsible for delays or failed deliveries caused by incorrect address details provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or is lost in transit, please contact us as soon as possible. We will work with the courier to investigate and resolve the issue.
Contact Us
If you have any questions about shipping or your order, please contact us at support@yourbrand.com.
Thank you for choosing us. We appreciate your support.